Operating an internal help desk consumes a great deal of time and money. According to a recent survey conducted by the Help Desk Institute, more than 84% of surveyed companies indicated a cost of more than $10 per call. Further, many organizations have indicated upwards of $22 per call!

With even a 10% reduction in help desk calls, your organization saves valuable time, money, and resources. Nevada’s quick reference guides are the self-help tool that can immediately impact your bottom-line support costs.

Contact us today to learn how Nevada Learning Series can reduce your software support costs.

"The biggest benefit to us was we spent less time on training and could focus more time on preparing people for the actual conversion, what to do ahead of time to clean up their inboxes and archives, how to prepare for the conversion week, and policy changes that needed to be emphasized and key differences from the old application to the new one.  We knew they could always refer to the cards for general questions and coached them in training to do so."

Mary Em Musser,
BDO Seidman
(Director, eLearning and Educational Technologies)

Order 100 or more Lotus Connections 2.0 or Microsoft Infopath Basics before November 30th, 2008 and you'll receive a 15% discount.